Orders & shipping
Where do you ship?
We ship within the United States. International shipping is not available yet.
How much does shipping cost?
Standard shipping is $6.95, and free on orders of $50 or more. It takes 3 to 5 business days. Express shipping, in 1 to 2 business days, is $14.95. Shipping for corporate gift orders is quoted separately.
How long does delivery take?
Orders usually leave within 1 to 2 business days. Delivery time depends on the carrier and your location.
Is chocolate safe to ship in hot weather?
Chocolate is sensitive to heat. In warm months we use insulated packaging and may hold orders so they do not sit in transit over a weekend.
Our chocolate
What does 75% cacao mean?
It means that 75% of the bar, by weight, comes from cacao. The other 25% is mainly sugar and the ingredients of each flavor.
Where does the cacao come from?
From our own farm, Finca San Gabriel, in Caluma, Bolívar, Ecuador. The chocolate is made in Salinas de Guaranda, in the Andes.
What makes Ecuadorian cacao special?
Ecuador is known worldwide for fine aroma cacao, with fruity and floral notes. Ours grows on a single farm in Caluma and is fermented slowly to bring those notes out.
Is Caluma chocolate cadmium free?
Yes. Cadmium is a heavy metal that cacao trees can absorb from certain soils. Our cacao is 100% cadmium free.
What allergens do the bars contain?
Every package lists the ingredients and allergens. If you have an allergy, write to us before you order and we will confirm the details for each bar.
How should I store the bars?
Keep them in a cool, dry place away from sunlight, ideally between 60 and 68 °F (16 to 20 °C).
Corporate gifts
What is the minimum order?
12 Four Flavors Gift Packs (48 bars). See volume pricing on the Corporate Gifts page.
Can you ship to each recipient?
Yes. After we reply to your request, we coordinate the recipient list with you by email.
Payments & returns
Which payment methods do you accept?
Major credit and debit cards, plus the other methods shown at checkout.
Can I return chocolate?
Because chocolate is a food product, we cannot accept returns. If your order arrives damaged, contact us and we will make it right. See our refund policy.